AI integration services
Practical AI, working inside your business
AI integration services for growing businesses: assistants on WhatsApp and your website, workflow automation, and AI features inside the software you already use. Built with privacy and human review from the start.
At a glance
- WhatsApp & website AI assistants
- AI agents & workflow automation
- Answers from your own documents
- AI features inside your apps
What we offer
AI Integration & Automation, end to end.
AI chatbots & assistants
Assistants on WhatsApp and your website that answer customer questions from your approved content, capture leads and hand over to a person when needed.
AI agents & workflow automation
Agents that carry out multi-step tasks, such as reading an enquiry, checking stock, drafting a quote and creating a CRM entry, with approval steps where you want them.
Answers from your documents (RAG)
Search and question-answering over your policies, manuals, contracts and past projects, with every answer linked back to its source document.
AI features in apps
Smart search, recommendations, OCR document capture and speech recognition added to new or existing mobile and web apps.
LLM integration
Integration with OpenAI, Claude and Gemini models through their official APIs, with the right model chosen for each task based on quality, speed and running cost.
Responsible AI setup
Data-privacy controls, masking of personal data, usage limits, logging and human review queues, so AI stays an assistant and not a liability.
AI, where it helps
How we keep AI useful, and safe
We start small, with one real task, and compare the AI's results against how your team does it today. Only when it is clearly helping do we roll it out further. Anything customer-facing, financial or medical goes through human review, and your data stays under your control.
- Pilot first: one use case, real data, measured against your current process
- Answers grounded in your approved content, with sources shown
- Human review for sensitive decisions, and an easy hand-off to staff
- Personal data masked or kept out of prompts where possible
- Monthly running costs estimated up front and monitored after launch
Deliverables
What you receive.
- Use-case assessment and pilot plan
- Working pilot on your real data
- Prompt, retrieval and guardrail configuration
- Integration with WhatsApp, your website, CRM or ERP
- Admin panel to review conversations and update knowledge
- Test set of real questions with results before go-live
- Usage and cost monitoring
- Documentation and team handover
Technology
Tools we trust.
OpenAI APIClaude APIGemini APILangChainPythonFastAPINode.jsPostgreSQL + pgvectorWhatsApp Business Platform
Industries
EducationHealthcare clinicsRetail & e-commerceReal estateProfessional servicesLogisticsHospitality
How we work
How the work flows.
You see working software every sprint and always know what happens next.
- 01
Discover
We meet your team, study your current process and agree the goals, users and must-have features. You receive a clear scope and estimate.
Scope & estimate
- 02
Plan & design
We plan the architecture and design the key screens as a clickable prototype, so you can see and test the product before development begins.
Clickable prototype
- 03
Build in sprints
We develop in short sprints, typically two weeks each, and show you working software at the end of every one. Feedback goes straight into the next sprint.
Working software each sprint
- 04
Test & launch
Functional, device and performance testing, then a careful launch: store submissions, server setup, data migration and team training.
Live launch & handover
- 05
Support & grow
After launch we monitor, fix and update, and help you plan the next set of features as your users and business grow.
Monitoring & improvements
FAQ
AI Integration: common questions.
Will our data be used to train AI models?
We use the business APIs of providers such as OpenAI, Anthropic and Google, whose terms state that API data is not used for model training by default. We confirm the current terms with you before go-live, keep personal data out of prompts where possible, and can use self-hosted open models where data must not leave your servers.
What if the AI gives a wrong answer?
It can happen, so we design for it. Assistants answer only from content you approve, show their sources, say when they do not know, and pass the conversation to a person. Before launch we test against a set of real questions from your business and fix the gaps.
What does an AI project cost to build and run?
There are two parts: the one-time build, which depends on integrations and how many tasks the AI handles, and the monthly usage charged by the AI provider, which depends on volume. We estimate both in writing after a free consultation, with no obligation, before you commit.
Can the assistant reply in Malayalam or Arabic?
Current models handle Malayalam, Hindi, Arabic and many other languages reasonably well. Quality varies by language and topic, so we test with your real customer questions in each language before switching it on.
How long does it take to get started?
A focused pilot, such as a WhatsApp assistant over your FAQs, typically takes 3–6 weeks. Larger automation that connects to several systems is planned in phases after the pilot proves its value.
Which AI model do you use?
We are not tied to one provider. We pick the model for each task based on answer quality, speed, language support and running cost, and we build so the model can be swapped later without rewriting your system.
Related
Often paired with.
Custom Software Development
ERP, CRM, portals, SaaS and integrations, shaped around your workflows and ready to grow with your business.
Mobile App Development
Flutter cross-platform, native Android and iOS, and Smart TV apps, designed for real users and maintained after launch.
IT Consulting
Technology strategy, architecture reviews, cloud and DevOps advice and software audits, with clear written recommendations.
Talk to us about ai integration & automation.
Free, no-obligation consultation with a senior engineer, not a salesperson.