Cross-industry · In-house
WhatsApp AI enquiry assistant (in-house accelerator)
Our reusable starting point for WhatsApp assistants that answer customer questions from a business's own content.
AI
The challenge
Many growing businesses receive the same questions on WhatsApp all day, about prices, timings, availability and bookings, and reply manually. This is an in-house accelerator, not a client project.
What we built
We built a reusable assistant that answers from approved business content, captures enquiry details and hands the chat to a staff member when needed. We adapt it to each client's content, tone and systems.
Highlights
- Answers grounded in approved content, with no invented prices or policies
- Replies in English and Malayalam, tested per language
- Hand-off to a person for complex or sensitive questions
- Model-agnostic design that works with OpenAI, Claude or Gemini
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Planning something similar? Let's talk.
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